Frequently asked questions

Delivery times range from 3 to 15 business days depending on your region: about 2 to 3 days for France, 7 to 14 days for Africa, 2 to 5 days for North America.

Once your order has shipped, you will receive an email with your tracking number. You can also follow delivery progress in your customer account under “My orders”.

Shipping rates: €20 for the EU, €11 for France, $20 for Congo and Africa, and $15 for North America. Shipping is free when you buy more than 3 products.

Yes. We ship to Africa, Europe, and North America.