Privacy Policy

1. Data Controller

The data controller for personal data is Zahir Wellness, headquartered in 219 N Center St, Mt Olive, NC 28365, United-State. Contact: hello@zahirwellness.com.

2. Data Collected

We collect the following data:

• Identification data: last name, first name, email, phone
• Order data: delivery address, purchase history
• Connection data: IP address, cookies, browsing data
• Payment data: processed directly by Stripe — we do not store your banking details

3. Purpose of Processing

Your data is used to:

• Process and deliver your orders
• Manage your customer account
• Send you commercial communications (with your consent)
• Improve our services and our website
• Respond to your support requests

4. Legal Basis

The processing of your data is based on the performance of the sales contract, your consent (newsletter), and our legitimate interests (service improvement, fraud prevention).

5. Data Sharing

Your data may be shared with our service providers:

• Payment provider (Stripe)
• Delivery providers (DHL, Colissimo)
• Website hosting provider

We do not sell or rent your personal data to third parties.

6. Data Retention

Your data is retained for the duration of your business relationship, then for a period of 3 years for prospecting purposes. Order data is retained for 10 years in accordance with accounting obligations.

7. Your Rights

You have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure
• Right to object to processing
• Right to data portability
• Right to withdraw your consent

To exercise these rights, contact us at hello@zahirwellness.com.

8. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Security

We implement technical and organizational security measures to protect your data: SSL encryption, secure authentication, restricted data access.

10. Contact

For any questions regarding this policy, contact us:

Email: hello@zahirwellness.com Address: United States Phone: +1 (919) 561-9101, +243 849 474 413, +33 6 44 30 09 8